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This is a relationship economy, where business growth is determined by the customer experience. This is the first time in history that we have had an economy that allows consumers to get whatever they want without ever leaving their home. So, if you’re ready to engage and thrive in today’s market, you have to understand the value of building trust with your customers.
Meridith Elliott Powell is a business growth expert, keynote speaker, and author of several books, including ‘Winning In The Trust and Value Economy.’